CANCELLATION POLICY

If you need to rebook a class MORE than twenty (20) days before your scheduled class date, you may rebook (transfer to another class) one time without any fee. If you need to rebook a second time, the fee is $25.00. After a second rebooking no further transfers or refunds are permitted.

If you need to rebook a class LESS than twenty (20) days before your scheduled class date, the fee is $25.00. Only one rebooking will be allowed with less than two weeks before your scheduled class date. All rebooking requests must be received no later than the day prior to the scheduled class.

If you need to cancel a class more than twenty (20) days before your scheduled class date, you may cancel and request a full refund. Classes cancelled within  5-20 days of your scheduled class date can receive a 50% refund. Classes cancelled less than five (5) days before your scheduled class date will not receive a refund. Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of the management of PSG and must be put in writing. PSG  reserves the right to change or amend these policies at any time.

In rare circumstances, PSG may need to cancel a class. If this occurs, you will be notified as soon as possible and given the option of either a full refund or a move to another course of the same value.  

Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of the PSG Management. PSG reserves the right to change or amend these policies at any time.